| |
Stakeholder |
|
Relationship with Petmin |
|
Key areas of interest /
expectations of stakeholder |
|
Petmin’s response / expected results
of engagement |
| |
Shareholders |
|
 |
Owners and providers
of capital |
|
|
|
Security of investment |
|
Superior and sustainable
earnings |
|
Long term growth in
performance of the Group |
|
Ethical operation on a
sustainable basis |
|
Performance against
committed strategy |
|
|
|
Strong board leadership and
experienced management |
|
Good corporate governance |
|
Quality reporting via Stock Exchange
News Services (SENS) and RNS,
website, and investor presentations
at conferences |
|
Investor roadshows in South Africa
and in the United Kingdom |
|
Regular contact with investor
analysts, and media journalists to
provide more information on the
performance of the Group |
|
Annual General Meeting and
integrated report |
|
| |
Customers and
commodity traders |
|
|
Use of commodity
as input material into
production of ferroalloys
and steel material |
|
Manufacturers of glass
steel which uses silica
as input material in the
production of glass
material |
|
Intermediaries –
commodity traders –
exporters of commodities
to other key markets |
|
|
|
Quality products according to
specifications |
|
Consistent and reliable supply
of product |
|
Competitive prices, continuity
of supply |
|
Product information |
|
Blending of material with other
key products |
|
|
|
Integrity, implementation, monitoring
of mining operations policies and
procedures |
|
Compliance with laws, regulatory
protocols (DMR, Inspectorate, safety
and health) |
|
Enterprise-wide risk identification and
management system |
|
Technical committee audit and
checking of processes and quality; |
|
Prompt attention to and follow-up of
enquiries and complaints |
|
Regular direct contact with major
customers, locally and abroad |
|
| |
Suppliers of goods
and services (capital goods,
consumables
and spares,
and suppliers
of services); independent
contractors |
|
|
Procurement of capital
goods, consumables and
spares and services from
them |
|
|
|
Integrity, and continuity of
business relationship |
|
|
|
Group Code of Business Conduct
being developed & planned for
implementation in 2011 financial year |
|
Qualified and experienced
management with appropriate skills
to negotiate, conclude and manage
contracts and relationships |
|
Regular direct communication with
major suppliers |
|
Formal procedures in place for
handling of queries and complaints |
|
| |
Local communities (Somkhele) |
|
|
Significant dependence
on presence of Somkhele
and performance of
Somkhele activities |
|
Impact on local
environmental and
resources of Somkhele
activities. |
|
|
|
Operations will be conducted in
a safe and lawful manner |
|
Management will be attentive
in identifying and responding to
legitimate local concerns |
|
Consultation will be with local
community on issues that will
impact on them |
|
80% of total employees to be
sourced from local community |
|
More employment opportunities
and support in development of
communities |
|
|
|
Consultation and communication
with local community through
formal local structures and informal
structures and processes |
|
Responding to media interest
and queries to facilitate wider
communication |
|
Prompt attention to dispute
resolution through established
complaint register with local leaders |
|
Communication of potential projects
for implementation in the community |
|
| |
State, provincial and local government |
|
|
Law maker and regulator |
|
Monitors compliance with
laws and regulations |
|
Receiver of taxes,
royalties, levies and rates |
|
|
|
Mine’s compliance with laws,
DMR audits, submission of
returns, payment of royalties
and taxes |
|
Consultation & communication
on issues of public interest and
concern |
|
Generator of employment |
|
Supporter and developer of
local communities where the
mine operates |
|
|
|
Terms of Code of Business Conduct
and Ethics |
|
Formal policies and operating
procedures, with successful audits
by regulator, to facilitate compliance |
|
Improving skills and ability of
employees to secure compliance |
|
Prompt response in instances of
non-compliance |
|
Disciplinary action for non-compliance |
|
Reporting at senior management
and board level on non-compliance
and/or penalties |
|
| |
Regulator –
Department of
Mineral Resources
(DMR – regional
and national
offices) |
|
|
Grants and regulates
mineral rights |
|
Obligation to comply with
laws and rules |
|
|
|
Full compliance with laws and
rules of regulator |
|
Mine meeting compliance
requirements during inspections
and audits |
|
|
|
Training provided on Health & Safety
Management programme and safety
equipment in place |
|
Independent audits on compliance |
|
Disciplinary procedures in place |
|
Enforce risk assessment practices
on all suppliers of equipment /
services personnel of the mine and
contractors. |
|
| |
Regulator –
Department of
Water Affairs (DWA) |
|
|
Regulates water usage |
|
Issues integrated water
licences to mining
companies |
|
Waste management plans
and strategies |
|
|
|
Full compliance with laws and
rules of regulator |
|
|
|
Identification of actions to ensure
sustainable use of water resources
during mining activities in an
integrated manner |
|
Regular contact through
correspondence, telephone calls and
meetings with DWA to ensure the
department is well informed on mine
developments relevant to DWA. |
|
Provision of information to DWA as
required and as per regulations |
|
| |
Employees and
contractors |
|
|
Employment and service
agreements |
|
|
|
Remuneration for employment
and services rendered |
|
Development of employee skills
and career opportunities |
|
Healthy and safe environment
to operate in |
|
|
|
Group Code of Business Conduct
approved and being implemented
over the next 12 months at
operations |
|
Compliance with employment and
labour legislation and BBBEE codes |
|
Skills training and development
of employees and career path
development |
|
HIV/AIDS awareness and well-being
initiatives |
|
Regular reporting to board on
progress in achieving BBBEE targets |
|
Formal employer/employee
consultative forums and grievance
procedures in place |
|
Disciplinary procedures for, inter alia,
contravening terms of Code and
group policies |
|
Reporting through associations
established |
|
| |
Trade unions |
|
|
Represents groups of
employees in negotiating
employment terms and
benefits |
|
|
|
Willingness to negotiate |
|
Fair and equitable treatment
and payment of all employees |
|
|
|
Recognition agreements in place
with unions at operations |
|
Wages and conditions negotiated via
relevant union bodies |
|
Regular communication through
employee forums |
|
Discipline and grievance procedures
in place |
|
Regular meetings with union and
union representatives |
|
